Terms & Conditions

Prices are kept low not by sacrificing quality, but by doing everything from mixing the creams to printing the labels “in house”. We have no glossy brochures, nor do we provide your private information to other retailers. If you have any queries about our products please see the “contact us” page for details of our email address, and phone number.

Delivery will be made within 7 – 10 days of receipt of order. All items are sent via Royal Mail, and go first class, subject to availability and payment. If there will be a delay we shall phone or email you to let you know.

All orders of any and every value are covered by our total delivery guarantee that if for any reason in the unlikely event that once we have upgraded your order to delivered status it has not arrived we will resend the order, or provide a refund, whichever option is the most convenient for you, the customer.

Making a purchase could not be easier. We use PayPal. Anyone with or without a PayPal account can choose this payment method, and they will be directed to PayPal’s secure server for the final stage of checkout.

Prices are in pounds sterling and transactions will be processed using this currency. All prices are as you see them, there is no VAT to be added. Shipping and handling charges are calculated on the order and displayed before you proceed to the checkout. There are no hidden charges to be added at the final checkout.

The DVDs, and CDs we sell are under copyright and must not be copied or be resold.

You have the statutory right to cancel your order and return any item or items purchased from ourselves within 14 calendar days of receipt for a full refund – see Returns Policy for details and instructions.