You have the statutory right to cancel your order and return any item or items purchased from ourselves within 14 calendar days of receipt for a full refund of the entire purchase price including shipping and handling. If only part of an order is returned, only a proportion of the shipping costs will be refunded: the shipping costs of the items retained will not be refunded.
The items returned must be unopened and have the original seals in place to qualify for a refund. Items being returned must be carefully repacked with the completed returns form and returned by post to: 32 Carr House Lane, Cayton, Scarborough, YO11 3SS. The refund will be made via PayPal within 14 calendar days of the returned items being received. The cost of posting the returns parcel back to us will not be refunded.
Any items supplied by us, which are damaged on receipt, may also be returned for either a full refund or replacement.